Digital Transformation

Cybersecurity Exposure in Connected Industrial Operations

Every sensor and camera added to a plant network is another way in. Most industrial security designs predate them.

September 2024·2 min read·Synergy Nexus Digital

How the exposure grew

Plants have added computer vision, condition-monitoring sensors and connected equipment over several years. Each project was approved on its operational merits, and few came with a security review.

The older security model assumed a perimeter, in which inside was trusted, outside was not, and there were few crossings. That model no longer matches the network, because devices from many vendors now sit inside, some with remote access for support and some with default passwords nobody changed.

Why operational technology is different

Operational technology (OT) is the hardware and software that monitors and controls physical processes. Securing it is a specialty of its own, with priorities in a different order from office IT.

Exhibit 1: How IT security and OT security differ in practice.

AspectOffice ITOperational technology
First priorityConfidentiality of dataSafety and availability of the process
Consequence of compromiseData loss, disruption to office workProduction stops, equipment damage, safety risk
PatchingFrequent, often automaticInfrequent; needs a planned outage and vendor approval
Equipment lifeA few yearsOften decades, including unsupported systems
Tolerance for downtimeA restart is routineA restart may halt a line

An IT team applying its normal practice to a control system can cause an outage by itself, and an operations team with no security training can leave a door open for years. The two need to work to a shared plan.

Segmentation comes first

Segmentation means dividing the network into zones and controlling what passes between them. The operational network is separated from the corporate network, and both are separated from anything facing the internet. Within operations, safety systems and control systems are isolated further.

The approach is set out in the Purdue Enterprise Reference Architecture and in the ISA/IEC 62443 series, which describes zones and the conduits between them.

Why it precedes monitoring

Advanced monitoring on a flat network can tell you an intruder is present, but it cannot stop a compromised sensor from reaching everything else. Segmentation limits how far any single breach can travel.

Operators are sometimes sold detection tools before the basics are done, even though those tools assume a segmented network underneath.

Five questions for operations and IT together

  • Do we have one list of every connected device, and who owns it?
  • Which vendors have remote access, and how is it controlled?
  • If the corporate network were compromised tomorrow, could the plant keep running safely?
  • Which control systems can no longer be patched, and how are they protected?
  • Who decides whether a new device may be connected?

The last question matters most for the future. A simple gate at procurement, asking how a device will be segmented and maintained, prevents the inventory from growing unchecked.

Connected devices also raise questions about whether their data can be relied on, which we take up in the data quality problem in industrial IoT.

Key takeaways

  • Ask for a current inventory of every device connected to the operational network.
  • Find out whether a device on the plant floor can reach the corporate network, and the reverse.
  • Confirm who is responsible for OT security and whether that person sits in operations or IT.
  • Require a security review before any new connected equipment is installed.

Review your OT network exposure

Synergy Nexus Digital can map the devices on your operational network and assess how well it is separated from corporate systems.